How to cancel a booked video consultation?

Step 1: Login to your MyRx profile

Step 2: Go to My Profile -> Online Consultation -> Manage Consultation

Step 3: Search for a scheduled appointment by selecting Status as “Approved” from the 

  dropdown list.

Step 4: The Approved appointments will be listed below on the Manage Consultation 

  page.

Step 5: Click  on the Action button against the approved appointment and click on 

  “Cancel”.

Step 6: Click Yes to confirm the appointment cancellation.

The requested video consultations session will be cancelled.

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