How to reschedule a booked video consultation?

Step 1: Login to your MyRx profile

Step 2: Go to My Profile -> Online Consultation -> Manage Consultation

Step 3: Search for a scheduled appointment by selecting Status as “Approved” from the drop-down list.

Step 4: The Approved appointments will be listed below on the Manage Consultation 

  page.

Step 5: Click  on the Action button against the approved appointment and click on “Reschedule”.

Step 6: Modify the date and time for the appointment.

Step 7: Click on Save

The requested video consultations session will be rescheduled.

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